Indication in accordance with the Act on Specified Commercial Transactions
Japan Kampo Inc.
Trade Name
Japan Kampo Inc.
Operation manager name
Arakawa Katsunari
Address
1-42-8 Akabane, Kita-ku, Tokyo 115-0045, Japan
Contact us
KAMPO Customer Centre Free Dial:03-5939-9120 Reception Hours 10:00~17:00 (except Sundays and public holidays)
Product selling price
Prices displayed on the purchase page of each product. Prices displayed include VAT.
About shipping cost
Free shipping for orders over ¥150,000 including tax! Some areas, such as islands, will be charged actual shipping costs. If the amount is less than 150,000 yen, we will pay the full amount by cash on delivery.
Payment method
Payment can be made by bank transfer and PayPal.
Delivery of products
If in stock, we will arrange delivery within 1 working day after you have made payment as per the transaction contract. Products can be delivered to you within 2-7 days at the earliest by courier or via the more economical sea route. If there is no stock available, expect to spend between one week and two weeks ordering the item. Also, the exact delivery time depends on your choice of shipping method. You can get in touch with our sales department for specific delivery times to your destination.
Cancellation of orders and returns・exchanges
Only in the case of initial defects will the product be returned.
Please be sure to contact us in advance and inform us of the details of the defect.
We will inform you of the return address of the product in each case.
The replacement product may be sent from the retailer.
We do not accept returns directly from the customer's point of sale.
In addition, we do not accept returns for the customer's convenience.
Other
Japan Kampo Inc. operates as a courtesy to its customers.
Any other terms and conditions are subject to the Terms of Use. Your use of our services constitutes your agreement to the company's terms of use.
As a rule, products with a limited sales period, sales quantity or sales outlets/areas are not listed.
As a rule, products that are no longer manufactured are marked with a 'scheduled to be discontinued' mark two months before they are no longer sold in shops. The product will also be displayed on this website until six months after the end of sales.
Ingredients and amounts used may change as a result of product improvements, etc. When purchasing or using the product, please check the information displayed on the product.