Of course. our products are exported to more than 20 countries around the world，and depending on your needs and geographical location.
we will deliver to your warehouse by selecting the best delivery method directly from our headquarters in Tokyo or by introducting you to our local partner customers for indirect wholesale.

1. Even if you order just an item，we will ship this item to any countries in the world. We wil have this item in your hands within 2-7 days by courier or by the more economical method of sea freight.
2. For official orders，we will deliver the items to your warehouse either by Fedex door-to-door or by container from a Japanese shipping company.

If in stock，we will arrange delivery within 1 working day after you have made payment according to the transaction contract. The delivery period depends on your choice of shipping method. You can get in touch with our sales department to get an estimated delivery date for a specific destination.

Payments can be made via bank transfer and Paypal.

Sorry, this will be a single wrapping, even if there is more than one item.

You can order additional items after you have completed your order, however, depending on when you reorder, the item may be out of stock. Please note this in advance.

Changes cannot be made after the order has been completed.
If you wish to specify or change the delivery date and time after the dispatch has been completed, please contact the postal service directly using the contact number provided in the email sent after the dispatch has been completed.

If it is due to our reasons, such as damage or delivery errors, we will pay for it.

If the product you received is faulty, please contact the KAMPO Customer Centre.

KAMPO Customer Centre.
Free Dial：03-5939-9120
Reception Hours：10：00～17：00 (except Sundays and public holidays)
Inquiry form

If the product is faulty, damaged or stained, or if you receive a different product or quantity than you ordered, please contact the TOYOKOU Customer Centre within 8 days of receiving the product. (Please note that returns without prior notification will not be accepted even within 8 days of receipt of the product.) Please note that no further information will be accepted after that date.

KAMPO Customer Centre.
Free Dial：03-5939-9120
Reception Hours：10：00～17：00 (except Sundays and public holidays)
Inquiry form